What term defines a task performed to business and industry standards that is developed through repeated attempts.

What term defines a task performed to business and industry standards that is developed through repeated attempts.

• A. Knowledge
• B. Competency
• C. Skill
• D. Ability

Answer: (B)

Competency means the ability to perform a task to business and industry standards, demonstrated through repeated practice and successful performance. It isn’t just knowing something or being able to do a task once; it’s the consistent capability to meet defined criteria under typical working conditions after ongoing practice. In restaurant service, this shows up as consistently delivering the correct sequence of steps, with proper timing, communication, and guest interaction, because the person has practiced until those standards become automatic. Knowledge is understanding concepts; a skill is the specific ability to perform a task; an ability is general capacity. But competency combines performance to a standard with repeated, verifiable practice, making it the best fit.

Competency means the ability to perform a task to business and industry standards, demonstrated through repeated practice and successful performance. It isn’t just knowing something or being able to do a task once; it’s the consistent capability to meet defined criteria under typical working conditions after ongoing practice. In restaurant service, this shows up as consistently delivering the correct sequence of steps, with proper timing, communication, and guest interaction, because the person has practiced until those standards become automatic. Knowledge is understanding concepts; a skill is the specific ability to perform a task; an ability is general capacity. But competency combines performance to a standard with repeated, verifiable practice, making it the best fit.